Frequently Asked Questions

In most homes, carpets are dry in just a few hours thanks to our low-moisture dry-foam process. You can usually walk on them the same day without feeling like your carpet is soaked.

Yes. Our process uses kid- and pet-safe cleaning solutions with no harsh fumes or sticky residues. Once your carpet is dry, it’s ready for kids, pets, and bare feet.

Most households benefit from professional cleaning every 6–12 months, depending on traffic, kids, pets, and allergy concerns. High-traffic homes or homes with multiple pets may want to schedule more often.

We successfully remove most common spots and stains. However, some damage is permanent (for example, bleach marks or deep dye stains). We’ll always be honest about what’s realistic and focus on getting the best results possible for each area.

We recommend moving small and fragile items before your appointment. We’ll talk through larger furniture pieces when you book so you know exactly what we’ll move and what will stay in place.

Picking up toys, small items, and loose clutter is a big help. If you can run a quick surface vacuum, great—but not required. We handle the detailed cleaning, pre-treatment, and dry-foam process.

TruFoam serves the Northwest Twin Cities metro, including:
Elk River, Big Lake, Otsego, Rogers, Ramsey, Albertville, St. Michael, Dayton, Maple Grove, Champlin, Anoka, Coon Rapids, Andover, Blaine, and Brooklyn Park. If you’re close to this area and not sure, just ask!

We can often get you in within a few days, especially on weekdays. During busier seasons, we recommend booking early to secure your preferred date and time window.

We keep pricing simple and transparent with clearly defined packages. Visit our Pricing & Specials page to see current options for single rooms, 3-room packages, and whole-house cleaning.

We accept major credit and debit cards via secure Square processing, along with other common payment options. We’ll confirm payment details before your appointment.

Traditional steam cleaning uses a lot of water, which can leave carpets wet for a long time and may lead to wicking or musty odors. TruFoam uses a low-moisture dry-foam system that lifts and encapsulates soil with far less water, so carpets dry in hours, not days.

Yes. Your technician is trained, insured, and detail-focused. We follow a consistent process: inspection, commercial pre-vacuuming, targeted pre-treatment, dry-foam application, soil recovery, and final grooming so your carpets look uniform and fresh.

You can request a cleaning online by filling out our short form on the Contact page. Choose a preferred date and time window, and we’ll call you to confirm details and lock in your appointment. You can also call us directly at (612) 444-1918.

If you love the results and want to own the same Kirby Avalir Platinum dry-foam system we use, check out our DIY System page. You’ll find packages, secure checkout links, and details about live training and ongoing support.